Contact Area

Talk to the BigBuy team

Choose the fastest way to reach us. For order issues, technical questions, or account requests, start with the right channel below.

Customer service Logistics and After-sales Technical support Administration

Direct contact

Reach the correct team directly for customer support, order follow-up, and commercial enquiries.

Support

Customer service

For customers with an active account, incidents, returns and order follow-up.

TEL +34 96 115 04 22
@ [email protected]

Sales

Contact a sales agent

For quotes, commercial enquiries and new business conversations.

TEL +34 96 115 04 22
@ [email protected]

Open a support ticket

Log in to your customer area and create a ticket for orders, incidents, logistics, technical questions or billing requests.

Log in Access your account and send your request to the correct department. Customer area Create account New to BigBuy? Register first to unlock customer support and account tools. New customer